Installation Service Conditions
PRIMARY INSTALLATION AREA.. This is defined as the area of the country where installation work will be performed at the specified rate. This area is approximately from, In the NORTH; Carlisle across to Middlesborough/Stockton (not including Newcastle and surrounding area). To the SOUTH; The Northern suburbs of (but not including) Birmingham (i.e. Wolverhampton, Walsall, etc. and across to Leicester (not including East Anglia and the far coast i.e. area around the Wash). To the WEST; we will cover the whole of the N.Wales Coast approximately as far as, and including Anglesey. And most primary N.Welsh towns.
OUTSIDE PRIMARY AREA. Any installation outside the Primary Area that is deemed practical to be installed within one day will be charged at the agreed rate, plus all expenses incurred or by individual arrangement, if agreed before installation.
OTHER INSTALLATIONS. Installations that do not fit into the above categories, or large multiple installations, non-standard installations or installations involving several days or accommodation overnight by individual arrangement only.
INSTALLATION AND COMMISSION RATES
All installations charges will be based on an agreed, fixed price. Unless variance has been agreed by both parties. Please fax or email your requirements (drawing if possible) and we will supply a quotation, subject to notes above and below.
Fixings and cable (except non standard, EM and other specialist system installations and 240v cables) are included in quoted prices.
Cable provision:
All standard system cables will be either enclosed in floor capping, mini-trunking or incorporated into the floor, via. a diamond saw, where this procedure is appropriate and permitted by the client.
Not Included in the above rates:
Provision of conduit, cutting of floor to provide conduit, provision of a 240v supply
Please note:
All the above conditions are subject to the following requirement:
1) Reasonable access to all sites on the day required
2) 240v unswitched spur to be provided at the site of the antennas/equipment box/psu
3) Provision for cables to be provided between the antennas *(i.e. conduit between the antennas. Also provision for cable between one of the antennas and the equipment box site [20mm conduit is sufficient, plastic is ok] When siting conduit please bear in mind that mounting bolts are necessary for the antennas.
*For systems that are not provided with conduit, we will either fit surface capping or use a diamond saw to fit the cables into the floor, if the floor surface permits. (subject to a maximum diameter, and voltage [no 240v])
It is the client's responsibility to point out any underground cables and pipes that may be a hazard during installation.
ABORTIVE WORKS:
Works not able to be started or completed due to non arrival of equipment, failure to notify the client of installation, unable to gain access, or denial of access by the client or any of his agents to the building. Or failure to inform Maxtec of any facts that affect our ability to carry out the specified works, will be charged at the full rate as stated above.
Works will not commence until an official order is received by email, fax or mail, submitting an order for works indicates that you agree to the above terms.
An official order should be accompanied by detailed survey of the premises indicating the chosen location of all components to be installed.
ACCOUNT CLEARING:
Any invoice submitted by Maxtec must be cleared at the end of the calendar month submitted.
Non account customers must submit the full quoted amount before works can commence.
All installations are guaranteed against defective workmanship for a period of 6 months.
All used equipment supplied by Maxtec is guaranteed for 6 months, except for used power supplies, which are guaranteed for 3 months.
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